Shipping Policy
Thank you for shopping at Cozycloud Co, trading as Durga Sparkle Pillow & Craft. We make every effort to deliver your order to you in a timely manner and ensure your items arrive safely.
1. Processing Time
- All orders are processed within 1 to 2 business days. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
2. Shipping Rates and Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery estimates will be provided to you once your order has been processed. Delivery times may vary depending on the shipping method selected and your location.
3. Shipping Methods
- We offer various shipping methods, including standard shipping and expedited shipping, as available and applicable to your location.
- We partner with reputable courier services to ensure reliable and efficient delivery of your orders.
4. Order Tracking
- Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number(s) will be active within 24 hours.
5. Shipping Restrictions
- Currently, we only ship to addresses within India. We do not ship to P.O. boxes or military addresses.
6. Shipping Damage
- If you received your order damaged, please contact the shipment carrier or our support team immediately to file a claim. Please save all packaging materials and damaged goods before filing a claim.
8. Contact Us
If you have any questions about our shipping policy, please contact us:
Durga Sparkle Pillow & Craft
Phone: 9066063000
Email: co.cozycloud@gmail.com
